Privacy Policy
How we use your information?
This privacy notice tells you what to expect when David Moore Lettings collects and handles your personal information.
Where do we collect your information?
The information we have about you comes from you. The only exceptions to this are where we use public records to check or confirm information.
Why we collect and use your information?
We use information about you to ensure:
- We can meet our legal obligations and handle any legal claims
- We have details of contact with you, including your preferences and choices to ensure we meet your needs in future and can discharge our contract with you or our other customers
- We have records and statistical analysis of our performance
What is the lawful basis for holding and using your information?
Most of the information we hold and use is on the following legal basis:
- Legal obligations
- Contract
We also use consent when seeking or providing references for a tenancy or employment.
We use Legitimate interest when making periodic contact, usually by email, to ensure you have relevant market information is available and our brand is promoted positively. We do this under the auspices of the Privacy and Electronic Communications (EC Directive) Regulations and at any time you can choose to unsubscribe from these mails.
How long do we hold your information?
Contact details and preferences are held indefinitely so we know what you want and can respect your wishes. All other details are held for no less than 7 years after our last interaction with you.
Who do we share your information with?
We do not sell your information or provide it for any reason other than to discharge our obligations as defined earlier.
Your information is stored by our data, process and business support suppliers who retain the data within the EU and have agreed to not share it other than in managing their own data systems. E.G. our computers are backed up to a company who use another company's data store. We will share your information with any entity legally entitled to receive it e.g. the tax office, or to handle any legal claim.
We share information with companies who provide utilities or notify utility companies of any change of occupants to properties. Information is also shared with Goodlord for the purposes of referencing checking and the drawing up of tenancy agreements. Goodlord's privacy policy can be found at https://www.goodlord.co/privacy-policy.
If David Moore Lettings are employed on a tenant find or rent collection only basis the name, email address and telephone number of the Landlord/s and tenant/s are shared between both parties.
